Last Update: 20/06/2019
Your Privacy is important to me
GolrizPhotography is run by Golriz Farmani as a sole trader. Your privacy is important to me and in this page I am going to explain what personal data I collect from you and how I use it. It is advisable that you read this statement and if you have any questions regarding the data I hold about you please contact me.
This page is advised to be read if you have a photoshoot with me in the past / are going to book a shoot / have given me your email address with your consent to receive the information about the services I offer. If you are not sure about any section mentioned here please contact me.
What personal information I collect and where are they kept:
When you get in touch me, through the contact form in my website, sending an email to me directly, phone me, comment on my blog posts or chat in the high street and coffee shops, enquiring and interested about my photography service, I collect your name, email address, phone number and postal address (if we are in contact via mail). This data is held within Google Drive and is password protected.
When you are browsing my website, I may automatically collect your IP address and information regarding your location, pages accessed, browsing actions and usage patterns. I collect this data by using cookies, server logs and similar technologies. This data is collected and stored in Google Analytics.
If you book an appointment, have a shoot with me and continue being in touch for the further works together, apart from the information mentioned above, I may keep some General family information, like children name, age and date of birth in order to contact you in those special milestones.
Who do I share your information with?
Under no circumstances is your data ever sold or rented to a third party.
I may share your data in the following circumstances:
– to service providers and affiliates (PayPal, postal services) who assist in the delivery of my products and services
– to third parties if I believe that disclosure is advisable or necessary to comply with the law, to enforce or apply my terms and conditions, or to protect the rights, property or safety of myself or others. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction.
You can have access to your information
You have the right to request a copy of the information I hold about you. If you would like a copy of the personal information I hold, please contact me. You also have the right to be forgotten, so you can contact me to request the data I hold to be destroyed.
If at any point you believe the information I process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how I have handled your personal data, you can contact me at email@example.com and I will investigate the matter.
If you are not satisfied with my response or believe I am processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO). Please contact me first so that I can investigate the matter and try to resolve it first.
Why do I need this information and how do I use it:
Very briefly, I need to know this basic personal data in order to contact you regarding the photography service, the products you order and to get in touch with you in your family’s special milestones (Children birthday’s, going to school, anniversaries and etc..) reminding you of having a photoshoot so you do not need to be worried of having forgotten them, as part of my customer service.
Your IP address and location information collection allows me to analyze my web traffic. This analysis is about general trends rather than you as an individual, and your IP address is encoded and not visible to me.
I will only use your personal data when legally permitted. The most common uses of your personal data are:
– Where I need to perform the contract between us;
– Where it is necessary for our legitimate interest and your interests and fundamental rights do not override those interests;
– Where I need to comply with a legal or regulatory obligation.
I require this information to understand your needs and provide you with a better service
and in particular for the following reasons:
– Internal record keeping;
– I may use the information to improve my products and services;
– I may periodically send promotional emails about new service, special offers or other information which I think you may find interesting using the email address which you have provided;
– From time to time, I may also use your information to contact you for market research purposes by email.
* Generally, I do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email. You have the right to withdraw consent to marketing at any time by emailing me
How long I keep your information:
I am required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years. After this point your information will be kept until you notify me otherwise; you have the right to be forgotten so contact me if you would like your data to be destroyed.
You will not be added to any other marketing lists unless you have opted in to those yourself. If you are also an email subscriber, please see the Email Subscriber section below to see how your data is used in that context.
My website may contain links to other websites of interest. However, once you have used these links to leave my site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
I may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
I will use the session cookies to keep track of you whilst you navigate the website and to prevent fraud and increase website security. I will use the persistent cookies to enable my website to recognize you when you visit and keep track of your preferences in relation to your use of my website.
In most Internet browsers, you can change your settings so that you will be warned each time a cookie is being sent, or so that cookies will be turned off. With cookies blocked, some functions of the site may not operate properly.
For the digital files, should the download fail we will allow additional downloads free of charge.
Due to the size of your selected product, the photo may need to be cropped appropriately. Please make sure to check cropping of your selected photograph before placing your order.
If a mistaken photo is sent to the client as documented on the invoice, you will be send the correct photo free of charge. GolrizPhotography does work with the client to replace, correct, or reprint due to errors in goods received compared to goods ordered.
If you did not receive your order or your order is incomplete, you have 15 days from the delivery date to call and have your order verified. We reserve the right after 15 days to refuse all orders that have not been thoroughly checked. ( Please consider extra time for Frames delivery as mentioned above).